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🚚 Shipping & Delivery
Orders are processed within 12–36 business hours after payment confirmation.
📦 Delivery:
• Tamil Nadu: 1–2 business days
• Other locations: Usually 3–5 business days after dispatch
🚚 We always do our best to deliver on time, but delays may occur due to courier issues, weather, service availability, address issues, or festival/peak-season delays.
💰 Delivery Charges: Based on the final parcel weight and delivery location.
📦 Bulk Order Delivery Charges:
🇮🇳 Tamil Nadu: ₹250 | Kerala: ₹320
📲 Bulk orders: WhatsApp +91 84380 45095
🚚 Courier Partners
• Tamil Nadu: ST Courier
• Kerala, Andhra Pradesh & Karnataka: DTDC / Professional Courier
• North India: DTDC
Courier partner may vary depending on location and availability.
🔄 Refund & Replacement Policy
We carefully check and pack every order before dispatch. If you receive a damaged, defective, or incorrect product, we’re happy to assist with a replacement.
- Damaged / defective product: Contact us within 24 hours of delivery with clear photos/videos of the product and packaging.
- Wrong product received: Contact us within 24 hours so we can arrange the correct replacement.
- Change of mind / wrong order: Refunds or replacements are not available.
- 📦 Unboxing Video: Please record a clear, continuous video without stopping or pausing. Show the parcel from all sides before opening. This may be required to verify damage or missing items.
- Replacement: After verification, a replacement will be arranged subject to product availability.
- Refund: If a replacement is unavailable, an appropriate refund may be offered after verification.
⚠️ Important: Requests made after 24 hours of delivery may not be accepted.